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Education
1981 - B.B.A. Bachelors of Business Administration - University of Cincinnati
1985 - Certificate in General Insurance - INS
1994 - Associate in Claims - AIC
1995 - Chartered Property Casualty Underwriter - CPCU
2003 - Certified Insurance Counselor - CIC
Experience
2007 - Present: Fey Consulting LLC
• Litigation support, Consulting and Expert testimony • Consultation on Risk Management Opportunities • Assist Clients on Claims, Coverage, and Insurance Disputes • Act as a Liaison & Consultant for Insureds and Insurers • Assist with Contractual Risk Management and CRT • Technical Resource for Insurance Producers, insureds, and insurers
2007 - Present: BancorpSouth Insurance Services, Inc., Baton Rouge, Louisiana Vice President of Risk Management
• Consultation on Risk Management opportunities • Licensed PC and LH producer • Assist clients on claim and coverage disputes • Act as a liaison and consultant for clients and carriers • Contractual issues and exposure assistance • Technical resource for producers and clients
2000 - 2007: St. Paul/Travelers Insurance, Atlanta, Georgia (Director of Major Case-Construction Claims Services) • Handled Very Large Exposure & Complex Liability Cases • Mentored, Directed, & Oversaw Multiple Construction Claim Regions • Directed Investigation & Litigation • Negotiated Settlements • Attended Trials & Mediated Cases • Provided Coverage & Contract Analyses & Interpretations
1996 - 2000: Lumber Mutual Ins. Co., Greer, South Carolina (Regional Claims & Underwriting Manager, Southern Region) • Trained, Organized, & Implemented This Start-Up Claims Operation • Oversaw Claims for Southern Region • Oversaw Underwriting Department in Southern Region • Managed a Staff of More Than 40 People • Handled Large Exposure Cases, All Lines • Handled Large Exposure Law Suits (Mediations, Negotiations, & Trials) • Negotiated & Implemented Managed Care Program • Implemented a W.C. Telephonic Nurse Program for In-House Managed Care • Developed a Triage Program to Reduce Frequency of Surgery on W.C. Claims
1981 - 1996: Ohio Casualty Ins. Co., Hamilton, Ohio (Senior Claims Supervisor) • Oversaw Litigation & Claims in Home & Branch Office Settings • Oversaw Hurricane Andrew Cleanup • Developed & Implemented Training Program for New Adjusters • Conducted Various Instructional Seminars for Adjuster Training • Was a Member of the Company's "Swat Team" (Cleanup of Distressed Offices)
Related Experience
Numerous Seminars and Lectures Given on Insurance Coverage & Related Issues • Commercial General Liability Coverage, Conditions, Exclusions, & Endorsements • Occurrence Law - Various Jurisdictional Interpretations & Their Effect on CGL Coverage • Occurrence Law - Manifestation, Multiple & Continuous Triggers • Additional Insured Endorsements & Related Issues • Certificate of Insurance Issues • Contractual Defense & Indemnity Provisions • The Anti-Indemnity Statutes of Various Jurisdictions & How They Interact with the Contractual Provisions of the CGL Policy • Contractual Provisions to Look For: What to Include in Contracts & How They Impact One's Liability Exposure & Insurance Coverage • Wavier of Subrogation Contractual Provisions & Policy Endorsements • Professional Liability Endorsements • W.C. Immunity, the Statutes Regarding Statutory Employer Status; How They're Treated in Various Jurisdictions & Their Impact on CGL Coverage • Excess/Umbrella Coverage & Related Issues • Litigation Management • Negotiations & Mediation • Claim Operation Policy & Procedures - Fair Claims Practice • Business Continuity, a non-insurance alternative to Business Income protection • Effectively Monitoring The Claim Process Louisiana Indemnity
What To Do In The Event Of A Claim
Effectively Managing The Claims Process
- Current Member of Chartis Insurance Companies (Formerly AIG) Claim Advisory Council
- Current member of Travelers Services Agency Advisory Council
- Assisted in Authoring the Claims Manual for Ohio Casualty's Claim Department in the Mid-1980s
- Assisted in authoring various endorsements for both Lumber Mutual Insurance and Travelers Insurance
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